When I first heard about the Cosmic Slot casino, I did not think there was anything special about it. But my curiosity made me test this place. And it turned out that there are some reasons to give your preference to this gaming website instead of many other ones. In this review, I am going to tell you what I did in Cosmic Slot and what surprised me there the most. This guide also includes the info about how to get the welcome bonus in this casino (not as easy as you may think) and what to do if you got slightly addicted to playing games on this website.
So, how did it go? Well, I would say my gameplay was pretty good. First of all, I quickly went through the registration procedure. After it, I deposited 30 EUR via Visa. If you have read any of my previous reviews, you know that this is the amount of money I usually put on my account in order to test the casino.
Before registering, I took a look at what the casino offers to its new players. The welcome bonus looked pretty attractive, so I expected to get it right after making the deposit. But… the miracle did not happen, and I did not get anything. Of course, I contacted support to find out what was going on. In the end, I received my bonus. Later in this review, I will tell you how exactly I did it.
When I had my 30 euros plus the bonus amount, which together was 60 euros, I started playing. I like good old classics, thus my choice was the Hot Coins pokie created by Playson. The game has not bad RTP rate (95.61%) and comes with decent graphics.
You probably agree that just one pokie is not enough to evaluate the casino performance. So I also tried some other ones. Playing Sweet Crush developed by TomHorn, was pretty exciting. Its RTP rate is similar to the previous one - 96%. I really like the betting range since you can bet up to 100 euros at once. Here you can see how my gameplay went.
It almost never happens to me that I have a lot of wins in a row. Cosmic Slot wasn’t an exception. I won, I lost, and I won again. In the end, I managed to win 390EUR, which is a good result.
But as I always say, there are a lot of other important things about the casino apart from the number of your winnings. You have to choose a perfect place to play so that even if you lose, you still can enjoy making bets and spinning the reels. Is Cosmic Slots perfect? Let’s see!
I believe that checking a casino without a certain algorithm will not bring you any results. You can’t just open a website and say what is good and bad about it. Therefore, I have created a strategy that always helps me to evaluate an online casino without missing any details. If you want to know what I do to find out whether the gaming website is good or bad, keep reading.
Steps I always take to evaluate an online casino:
Below, I am going to describe each of the steps in detail. Keep reading and see what I did to make sure Cosmic Slots is a worthwhile place.
The decision about whether the casino is trustworthy or not is based not on my overall experience in this place. To make sure the website is reliable, I scroll the start page down and look for a logo on the footer. In the case of Cosmic Slot, I found out that the casino is licensed by the Curacao Gaming Board. This organization isn’t the most reputable one in the gambling world, but it does deserve some trust.
The casino uses the latest SSL technology to encrypt your personal information. This means this place will survive a cyber attack, and you have nothing to worry about when verifying yourself by sending your ID scan.
From the casino start page, you can clearly see that it’s very proud of its achievements. The point is, Cosmic Slot got into several lists with the best casinos. So far, there are three websites that put this place in their top selections.
It’s not a common thing for online casinos to boast such things. So maybe they decided to draw users’ attention from the lack of greater achievements? The casino is not certified by such testing establishments as eCOGRA, iTechLabs, or the likes, which makes me a little doubtful about its reliability.
The variety of payment options is pretty good. The casino did not divide them into “for withdrawal” and “for depositing” but put everything in one list. This means if any of the methods are available in your country, you can use them for both financial operations.
Let’s take a look at what they have here.
Australian players might be happy to see Skrill among these options. You also can deposit and withdraw using Neosurf and WebMoney. The most convenient option for me was Visa, although I do have different e-wallets. The money appeared on my casino balance a few seconds after I confirmed the transaction.
At times, I play with bitcoin. And it is always a pity for me to find out that a casino does not offer such an opportunity. Cosmic Slot allows its players to make bets using cryptocurrency, which is a big plus.
Since I’m an experienced gambler, I’m used to looking for pitfalls in bonus offers. Some casinos have crazy wagering requirements, while others say their WR are zero and make you some unpleasant surprise if you fall for it. So, it was quite nice to see that Cosmic Slot does not have any dark side in terms of the welcome bonus. You should wager the bonus 35 times which is a good number.
Their welcome package consists of a 100% deposit bonus if you top up your account with up to 50 euros. If you invest 50EUR or more into your bright gambling future, you also get 100 free spins. As you know, I always try to be careful when testing new casinos, so I deposited just 30 euros and received the same amount as a gift.
But getting this bonus was a bit harder than in other casinos. The thing is after you deposit your money, you do not get the bonus cash automatically added to your balance, but you need to contact support for it. That’s exactly what I did. In the next part of my review, I’m going to tell you how my conversation with casino managers went.
You never can be sure whether you are going to face some problems when playing in an online casino or not. But it is better to be safe than sorry. In my interpreting, it sounds like “it is better to make sure the casino has decent support than waste your time trying to solve your problems on your own” At least because there are certain issues you simply cannot deal with without professional help.
It’s time to share my experience of talking with Cosmic Slot support with you. First of all, I have to say that a user of this website has two ways of reaching casino agents: online chat and email. As I already mentioned, my problem was that I did not receive the bonus as promised. So, I didn't even have to make up a reason why I’m writing to them.
The first thing I take into consideration when evaluating casino support is speed. I don’t care if there is a team of super-trained experts who can solve any problem in the world if I have to wait for an eternity until they answer. In the case of Cosmic Slot, I did have to wait for three minutes or so, but this is definitely not a catastrophe.
Here is our conversation:
FYI: finding the bonus section was quite confusing since they actually have two of them, one of which is a bonus shop. I see such a feature not often in online casinos, so later, I’m going to give you a short overview of that shop.
Another thing to pay attention to when wanting to play in a casino with perfect support is friendliness. Not “hey you, how’s it going?” kind of friendliness but “I wish you a nice day” one.
Some casinos have an awesome interface, super-friendly support and dozens of payment methods, but you can’t enjoy all these benefits for a long time since there are just a few hundreds of online pokies available. Although the variety of games is the fifth step in my list, its importance can hardly be overestimated. So, I decided to check how high the risks are to get bored in Cosmic Slot. In fact, they are very low since the casino has a lot to offer.
The overall number of games is more than 3000. As for a casino established recently, it is a decent result. One of the good signs when checking the selection of games is the presence of products from famous reputable providers. Cosmic Slot has games created by NetEnt, PlaynGo, PragmaticPlay, Evolution, and other developers that are known as reliable companies that provide their products to licensed casinos only.
Speaking of the types of games offered by this casino, you will find quite a number of pokies, table games, and live games. Cosmic Slot offers some activities that are not available in many other places. I’m talking about Keno, Scratch dice, Little Panda dice, Caribbean Beach Poker, etc.
As for me, the way the casino divided its games is a bit weird. Apart from standard categories such as Slots, Live casino, New games, you will find Hot and Megaways. I believe it would be a good idea to add some explanation to each of these categories, so new players do not get confused.
The only thing that the casino is lacking in terms of game variety is sports betting. So, if you are a fan of football or soccer, it is better to find a place that offers this kind of interaction.
One of the drawbacks of Cosmic Slot is its mobile interface. To be precise, I’m talking about the Games section. The thing is, all the games are divided into categories, each of which is indicated by an image. At this point, I have to tell you that most casinos write the actual names of the categories, which makes it easier to find the right one. Take a look at this:
How should I know that the money bag image is for jackpot games and the crown for the most popular ones? When I am playing on my computer, I can place the cursor on any of the categories and then it shows me what is hidden there. However, there is no cursor on my phone… So, I actually have to open several different categories before finding the right one. As for me, it is just a waste of time.
Speaking of the overall performance of the mobile version, it is pretty good. I was playing for about an hour and did not notice any crashes or freezes. I also compared the design of the mobile version with the desktop one — no difference found. I think, on the go, players can get the real casino vibes easily.
As you know, I always try to find out what differs one casino from another. At times, I do not succeed cause some places are simply identical… Cosmic Slot does have certain features that make it special. One of the first things that drew my attention here was the Bonus shop. The concept is quite interesting: you can buy a certain number of free spins for a certain game. You need to click on one of the games on the list and see what bonus-money exchanges are offered.
You also can exchange bonus points for real cash. It works like that: for any amount of 100 euro bets, you will be credited with 1 PL, which you can then spend in the bonus store. Guess how I found out about it? Asked support agents! It is kind of annoying that the casino provides no description of some features. In any case, the idea of bonus exchange is quite nice and original.
Nowadays, most casinos offer self-excluding programs that allow you to stop playing for a certain period of time and reconsider your approach to online betting and prevent gambling addiction. It is worth mentioning that Responsible Gambling is not just a way the casino shows its care about users but a requirement for every gaming website that is operating legally.
So, let’s take a look at what Cosmic Slot offers to those who want to take a break. In fact, there is only one option: self-exclusion.
Meanwhile, lots of other casinos provide their players with the opportunity to set a betting limit or time limit. On top of that, to activate the Responsible Gambling feature, you have to contact their support. I’m not saying it’s a problem, but I would prefer to have the possibility to do everything with just a few clicks.
Cosmic Slot is certainly the kind of casino that is worth the attention of pro gamblers. However, it can be quite tough to figure out how to use different functions here because of the confusing interface. The casino has a good variety of games, including recently developed ones. The website is running in 10 different languages and offers a decent selection of payment methods that is likely to satisfy Australian gamblers.
Some features available in the casino can be used only through contacting support. Also, you might need help to figure out the meaning of some categories on the website. The mobile and desktop versions of Cosmic Slot are very similar, but they both are slightly inconvenient in terms of intuitiveness. In addition, the casino is not certified by eCOGRA. I could chalk it up to the fact that it was launched recently. Nevertheless, it’s important for you to know about the lack of this certificate.